1. Information We Collect

When you use Flowbie.ai, we collect the following information:

• Account information (email address, name)
• Video files you upload for transcription
• Payment information (processed securely by Stripe)
• Usage data (transcription history, credit usage)

2. How We Use Your Information

We use your information to:

• Provide video transcription services
• Process payments and manage your account
• Improve our service quality
• Communicate important updates

3. Data Storage and Security

Your video files are:

• Temporarily stored in Google Cloud Storage during processing
• Automatically deleted after transcription is complete
• Never shared with third parties
• Encrypted in transit and at rest

Transcription results are stored securely in our database and associated with your account.

4. Third-Party Services

We use the following third-party services:

• OpenAI Whisper for transcription processing
• Stripe for payment processing
• Clerk for authentication
• Google Cloud Platform for file storage

These services have their own privacy policies and data handling practices.

5. Your Rights

You have the right to:

• Access your personal data
• Request deletion of your account and data
• Export your transcription history
• Opt out of marketing communications

6. Cookies

We use cookies and similar technologies for:

• Authentication and session management
• Improving user experience

7. Contact

For privacy-related questions or requests, please contact privacy@flowbie.ai.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date.