1. Credit-Based System

Flowbie.ai operates on a credit-based system. Credits purchased are non-refundable once the transaction is complete.

2. Exceptional Circumstances

Refunds may be considered on a case-by-case basis in exceptional circumstances, such as:

• Technical issues preventing service usage
• Duplicate transactions
• Unauthorized charges

3. Refund Requests

To request a refund, please contact us at support@flowbie.ai within 7 days of your purchase with:

• Your account email
• Transaction ID
• Reason for refund request

4. Processing Time

If approved, refunds will be processed within 5-10 business days to the original payment method.

5. Contact

For questions about our refund policy, please contact support@flowbie.ai.